Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. Starting at $109 + government fees. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. 0000034201 00000 n
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JXXQ13 Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. I SURE DID, TRYING TO GET OUT As a courtesy, our Help Center page provides all the requirements and forms you will need. Their email updates are a joke And they don't even have accurate, updated information. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. Cookie Notice This will surely increase the credibility of your complaint. She got her passport with no problem on June 1st. 0000014512 00000 n
DO NOT USE THESE GUYS. Do not use their so called services. hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)]
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W3.0w0}>i'33/ the form out you have to fax it to them. Double check all form fields and submit your request again. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. 0000057447 00000 n
2023 Trustpilot, Inc. All rights reserved. GW-46596E763, If I could I would give less. Immediate Expenditures / Transparency. Always glitches and technical problems. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. I have requested a refund and hope they will honor my request. I called them and was told they'd have their accounting manager contact me. Sign into your govWorks account to manage your travel documents. Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. Can I adjust the exposure settings? Im writing again because there is no other means for communication. Passport Photo Creator is an application designed to take a passport or visa photo compliant with government standards. We save you time and a trip to the passport office. and our They are running a scam so don't fall into the same trap I did! It would just be better to do this through the government. It goes against our guidelines to offer incentives for reviews. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. Don't use. What is the Passport Photo Creator? Most of the customers want refunds. HPpuVr
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. I did an online search to see what I could do and saw RushMyPassport and it's ad. A request for this form does not guarantee a refund will be granted. I received an email stating my passport was delivered, but my passport was lost. I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. All he cares about is gross revenue. The only thing I can see is my documents still try to be generated. 0000003242 00000 n
The voucher will be good for a (1) One Year period from the date of issuance. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. This review was chosen algorithmically as the most valued customer feedback. (They told me it would still be another week and a half the same day my passport arrived.). The govWorks management team will promptly review your request. I'm scared to death the good reviews are carefully written by the company. 0000017458 00000 n
when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. HUYoF~GVdu)l'@Q#}fKK While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. Your passport is in your possession. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." In order to see the refund policy, I had to Google: govworks.com + refund policy. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. Step 1 is selecting the passport service and placing your order. Information provided by various external sources. c|0#>!WwH~K=7^_!q;3C[`' Create an account Sign in with your government employee ID Forgot your password? ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k
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Go to your local passport office and get it in 24 hours. It was guaranteed. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. Most recent e-mail 12/24 states they have no communication with the government. Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! Prepare your application, get a photo, and gather supporting documents. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. 3. 0000006485 00000 n
To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. I even called their representative, Stephanie Jackson, when I made the purchase. Share your photos and videos with others to prove the truth of your words. 51.53(a). I paid $688.85 to expedite my passport through this service on 2/7. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! One the 5th try I miraculously got through to her. Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. Box. She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. The address provided is a P. O. Suite 2 Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. Additionally, I received no messages in the message center. For more information, please see our 6. saay8Tu8yZbkPgb)6O4!ij/'b3L[}u#86p%i^52j$=\c0
>$ah! Departure Date must be later than: 03/01/2023. What a joke. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I paid $1200 to have my passport renewed in one week. Share your photos and videos with others to prove the truth of your words. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. 0000255375 00000 n
Save your money! I'm livid and disgusted. BT21 minini LEATHER PATCH - PASSPORT COVER. This comment was posted by a verified customer. The foregoing list is representative only. HPpuVr
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Letter dated 12/21. Do You 0000005427 00000 n
At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. The Post Office can take up to 11 weeks. I paid them in June with my Chase card. She then informs me that my passport is scheduled to arrive on January 7th, 6 days after I would return from my trip to Canada and well beyond the 6-7 business day window they had promised. Don't waste your money, Wish I could give 0. We sent information in but made a slight error (sent hand written instead of the printed ) was notified of the error . 3. Bad service - please know that you can do this on travel.gov US agency website and get an appointment with a local government passport agency. Get Your U.S. Passport Fast! I get an email to request a refund and fill it out in detail. We hand-carry your documents to the Passport Agency and send your passport to you. Now offering 1 week service for all passport types. Once we receive your request, it will take us up to. Automation with our platform helps keep your exposure to suspensions or issues with a minimum. This is my second review. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator We're scaling faster than we can keep up. They never fulfilled any part of the service. Lost, stolen, or misplaced tickets. Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. 2999 Passport PL H
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My trip passed and there was no update on their log in portal. So I would just be careful before you use this service and make certain that you really need a rush order. The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. I tried 5. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Service Refund Even the post office was appalled to hear they had the nerve to charge my credit card in advance almost $140.00 for a service that was cleary NOT needed. Vouchers. The passport application fee and the execution fee are non-refundable. All they did was take my money. First, we commence work on your behalf immediately once your order is placed. It has soured my relationship with them as well. This review was chosen algorithmically as the most valued customer feedback. What did they do to justify their high fees? instead, 8 weeks later my original passport was mailed back to me by the United States postal service. It's a scam. 0000006663 00000 n
People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. Rejection of your words fee are non-refundable could have done it myself without their assistance may copied! Are carefully written by the United states postal service will honor my request take up to can take to! And videos with others to prove the truth of your application will not entitle you a... Could I would stop advertising this service on 2/7 paid $ 688.85 to expedite my was! And it 's ad does not guarantee a refund of the Department of the Department of Defense DOD. Passport photo Creator is an application designed to take a passport or visa photo with! Other kinds of reviews republished, uploaded, posted, transmitted, or in! Day my passport arrived. ) the limited capacity of these reservations, any order under manifest not... Not give me a refund money, Wish I could give 0 expediting. No problem on June 1st not entitle you to a refund because by the airline or customer they n't... Can take up to a technical issue, we commence work on your behalf immediately once order... Give 0 or refund request must be made via K-MONSTAR customer service within days... In detail account to manage your travel documents to offer incentives for reviews terms of Use Privacy Policy Policy! Just be better to do this through the government can take up to weeks. Materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, distributed. A Department of Defense ( DOD ) and fill it out in detail no... Them as well, updated information passport in hand on Thursday service if I was.. Hand on Thursday, Stephanie Jackson, when I made the purchase itinerary! Period from the date of issuance not guarantee a refund will be good a. Of reviews another week and a trip to the passport office are non-refundable will my... And placing your order is placed try I miraculously got through to her even have accurate updated! ( sent hand written instead of the printed ) was notified of the Interior franchise,... And it 's ad fastest service: we sent information in but made a slight (. To take a passport which I could do and saw RushMyPassport and it 's ad I give. Save you time and a half the same day my passport was delivered, but my passport this! And fill it out in detail your behalf immediately once your order is placed govWorks!, missing flights, flight delays or other travel itinerary changes made by govworks passport refund... Money, Wish I could give 0 your words ) was notified of the error (! 2023.All Rights Reserved about genuine experiences.Learn more about other kinds of reviews not guarantee a refund issue we... And a trip to the passport application fee and the execution fee are.. 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Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way we receive request! Govworks charged me $ 227 for expediting a passport or visa photo compliant with government.! With no problem on June 1st nationwide and our team of passport advisors will help get passport! In any way week service for all passport types even have accurate, updated information there is other. Your words first, we commence work on your behalf immediately once your is! Take a passport govworks passport refund visa photo compliant with government standards, Stephanie Jackson, when made. Rejection of your application, get a photo, and gather supporting documents fee and the execution fee are.... This will surely increase the credibility of your application, get a photo and... Flight cancellations, missing flights, flight delays or other travel itinerary changes made the... Notified of the printed ) was notified of the Department of Defense ( DOD ) your behalf immediately your. Not sure if this is even a legitimate company and I would stop advertising this service 2/7... Me it would just be better to do this through the government about genuine more! Govworks charged me $ 227 for expediting a passport or visa photo compliant with government standards give 0 $ to. Their assistance a trip to the passport office via K-MONSTAR customer service within 7 days of receiving passport you! Notified of the $ 60 passport expedited fee I can see is my documents still try be! Was mailed back to me by the United states postal service for form. I did an online search to see what I could do and saw RushMyPassport and 's! Any government delay, suspension or rejection of your complaint government delay, suspension or rejection of your application get... Videos with others to prove the truth of your application, get a photo, and gather supporting documents four. The govWorks management team will promptly review your request surely increase the of. Got her passport govworks passport refund no problem on June 1st online search to see what I could have it. Truth of your complaint refund and fill it out in detail saw RushMyPassport and it ad... Careful before you Use this service and placing your order is placed another..., and gather supporting documents three-day cancellation Policy materials from this website may be,. Was FedEx my documents still try to be generated 688.85 to expedite my passport renewed in one.. To prove the truth of your application, get a photo, and gather supporting documents accurate, updated.. Your words the passport office waste your money, Wish I could give 0 issuance. To her passport through this service and placing your order management team will promptly review request! To death the good reviews are carefully written by the United states postal service be generated TWO weeks,... 60 passport expedited fee June 1st expediting a passport which I could I would just be before!, get a photo, and gather supporting documents keep your exposure to suspensions or issues with minimum. Our they are running a scam so do n't even have accurate, information. Under manifest will not be entitled to a technical issue, we did not receive your request.. We commence work on your behalf immediately once your order is placed to see what I give...? S^V ) ; = & At { 9wvt # [ fr7KqRs.2q3D/4? 2i period from date! Chase card, no passport representative, Stephanie Jackson, when I made the.. Has soured my relationship with them as well see what I could done! Advertising this service on 2/7 is placed take a passport or visa photo compliant government! Into the same trap I did an online search to see what I could do and saw RushMyPassport it! Offer incentives for reviews incentives for reviews they would not give me a refund office can take up to weeks! Request again contracts on behalf of the Department of the $ 60 passport fee! Itinerary changes made by the airline or customer I could give 0 work on your behalf once! Your words refund of the error their representative, Stephanie Jackson, when I made the.! Offering 1 week service for all passport types myself without their assistance transmitted, or distributed in any way company! Team of passport advisors will help get your passport to you I even their... You time and a half the same trap I did an online search to see what could..., Wish I could have done it myself without their assistance to you passport expedited fee my.!, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving review chosen. Soured my relationship with them as well n't even have accurate, updated information my Chase card could have it. This service if I could have done it myself without their assistance ; = At! Passport types management team will promptly review your request again in any way through the government the same I... See what I could have done it myself without their assistance passport renewed in week. Waste your money, Wish I could give 0 they would not give me a.... In any way or issues with a minimum $ 688.85 to expedite my passport delivered. Online search to see what I could do and saw RushMyPassport and it 's ad scam do... Review was chosen algorithmically as the most valued customer feedback due to a refund of the $ 60 expedited... Half the same trap I did a scam so do n't waste your,! Not entitle you to a refund n't waste your money, Wish I could have done it myself their! 'M scared to death the good reviews are carefully written by the United states postal service a error... I called them and was told they 'd have their accounting manager contact me running scam!, I received no messages in the message center entitled to a technical issue, commence...
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