As a customer service representative, you may be required to communicate with customers over the phone or in person. For comparison, the title cashier at Verizon Communications earns $31,316 per year. Planning on getting position at Verizon. For employees in the finance department, the average yearly salary is $89,720, and employees in the engineering department earn an average yearly salary of $88,917. They may also be required to make outbound calls to customers to follow up on their inquiries or to provide additional information. for salary and benefits, "Dis likes in this compeny umm only salary benfites and pramotions oher wise iwill happy. Bell, Bell of Pennsylvania, Diamond State Telephone, and C&P Telephone, with a footprint from New Jersey to Virginia. #vzcareers #fieldoperations #fieldtechs Follow us 1/3 NJ. The charts on this page feature a breakdown of the total annual pay for the top executives at VERIZON COMMUNICATIONS INC as reported in their proxy statements. This means that you may need to multitask, handling several calls at once while also monitoring chat windows and taking notes on customer feedback. Here are some companies in the same or similar industry as Verizon. Donate today, Gothamist is funded by sponsors and member donations. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. Cincinnati
Finally, cloud computing enables customer service reps to collaborate with other departments in real time. Our Fair Pay score for Verizon Wireless is 2.92. Stay connected with news about careers, employees and the company. The green line within each bar represents the median salary for that position. Working in customer service can be stressful at times. Board of Directors in VERIZON COMMUNICATIONS INC. Verizon customer service representatives may be able to advance their careers by taking on additional responsibilities or by taking on a supervisory role. Verizon Communications may also be known as or be related to Bell Atlantic Corporation, Bell Atlantic Corporation (19832000), Verizon Communications, Verizon Communications Inc, Verizon Communications Inc., Verizon Virginia LLC, verizon telematics inc., verizon terremark, verizon wireless premium retailer, verizon connected solutions, MCI Communications and Microwave Communications. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. In addition, we expect our new ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 12 days ago, Accelion -
Why do people leave their jobs? Company reviews can provide helpful insights into the company culture, working conditions, benefits, compensation, and training opportunities in Verizon. Hans Vestberg is chairman and chief executive officer of Verizon, the worlds largest wireless, fiber-optic and global information networks and Executive Vice President and CEO of Verizon Business, Executive Vice President and President of Verizon Global Services, Executive Vice President and Chief Financial Officer, Executive Vice President and Chief Human Resources Officer, Chief Corporate Social
Verizon Overview Website: www.verizon.jobs Headquarters: New York, United States Size: 10000+ Employees Founded: 2000 Type: Company - Public (VZ) Industry: Telecommunications Services Revenue: $10+ billion (USD) Trademarks belong to their respective owners. Its important that you show the interviewer that you can remain calm and helpful even when faced with challenging situations. Made with in India. Verizon's customers have a very entitled attitude and they don't know how to talk to people. The typical day at work is answering calls, customer complaints, reviewing bills, and time management. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Median Annual Salary: $46,955 ($22.57/hour) Top 10% Annual Salary: $56,700 ($27.26/hour) Verizon Customer Service Representative Job Requirements Depending on the location and local economic conditions, average salaries may differ considerably. To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC). Here are five common Verizon Customer Service Representative interview questions and answers. ", "Work life balance, Salary benefits and good appraisal. They say there are always opportunities for advancement, but that wasn't the case for me even though my numbers were always good. Employees in finance roles earn the highest wages at Verizon Communications, with an average salary of $89,720. The average Verizon salary ranges from approximately 1.9 Lakhs per year for a, Minimum salary at Verizon depends on the role you are applying for. Verizon India is an innovation hub with V Teamers working in areas across the business. Make your contribution now and help Gothamist thrive in 2023. Youll keep Verizon running by maintaining the various HVAC, electrical and other building systems as well as all our major operational equipment. The company may also factor in the cost of living in the area and the cost of benefits for the position. Here's a list of open jobs, locations, and release dates at Verizon. Verizon Customer Service Representatives can use VoC to gain insights into customer preferences, behaviors, and experiences with their products and services. . It was a good year to be an employee at Verizon Communications Inc. The city with the highest average salary is New York, NY, where employees earn an average salary of $69,725. job seekers every month in choosing their right fit company. Devops Engineer, Anonymous Know if you're getting paid what you deserve. Verizon. Hochul deflects when asked about 'good cause' eviction bill, Judge: Former coach's discrimination lawsuit against New York Giants and NFL can proceed, Supreme Court justices pour water on NYs push to save mob-busting seaport watchdog, NJ Legislature OKs bill to make landlords, sellers warn residents about past floods. The governor wont be embracing the bill despised by landlords and supported by tenant advocates. By leveraging VoC, Verizon Customer Service Representatives can better understand customer expectations and provide more effective support. Great pay Competitive salaries, 401k with company match and military discounts. Our wireline network is only as strong as the teams behind it. Thorough reviews have been conducted to assure this data accurately reflects disclosures. In terms of geography, Verizon Communications pays the most to people working in New York, NY, Washington, DC, and Ridgefield, NJ. The average estimated annual salary, including base and bonus, at Verizon is $105,106, or $50 per hour, while the estimated median salary is $107,396, or $51 per hour. I would not recommend a job in the Customer Service Department, which you'll be doing level 1 technical support too. See All Photos See All Photos. After troubleshooting the issue together, we discovered that they needed a new router. | You may also be required to enter information into a company database. Great customer service is highly recommend . A Verizon Customer Service Representative typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative at Verizon is determined by a variety of factors, including the individuals experience, education, and performance. Multitasking: Customer service representatives often work in call centers, where they may be responsible for several different phone lines at once. 1k company reviews, including all Additionally, applicants must be able to work flexible hours, including evenings and weekends. Click the company name to explore its salary ranges and a comparison with pay at Verizon. In 2000, Bell Atlantic acquired GTE, which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint. "About This Company" data & logos provided by. Civil Engineer 17,106 per month. However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal year. The most enjoyable part of my job is troubleshooting. This question can help the interviewer assess your customer service skills. Verizon Communications pays $58,561 per year on average compared to AT&T which pays $47,201. This ensures that customers get the most accurate and up-to-date information. This question can help the interviewer determine how you would interact with customers and coworkers. At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. 2023 New York Public Radio. | Find out what a Verizon Customer Service Representative does, how to get this job, and what it takes to succeed as a Verizon Customer Service Representative. about careers, employees and Employees at Verizon Communications earn different salaries depending on their region. They tried teaching me the the best they could. Verizon Customer Service Representative employees need the following skills in order to be successful: Customer Service: Customer service skills involve the ability to interact with customers in a friendly and helpful manner. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most with an average annual salary of $98,944, while employees with the title Retail Store Manager make the least with an average annual salary of $51,313. Use examples from previous experience to show how you would handle this situation and resolve it for the customer. Verizon Communications employees are most likely to be members of the democratic party. Applicants must also have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. From maintenance and repairs to managing vehicles, our dedicated drivers, mechanics and operators keep us moving forward. Average Salaries at Verizon Popular Roles Bilingual Sales Representative $46,369 per year Director $167,068 per year Counsel $174,897 per year Sales Solution Specialist $37,418 per year Sales Representative $37,773 per year Account Manager $61,061 per year Management Solutions Manager $48,464 per year General Manager $63,521 per year Manager Explore roles from Technicians to Field Operations Managers. May i please know what is the 1. You may retrieve the full proxy statement by going to the Securities and Exchange Commission (SEC) website at www.sec.gov and entering the company's name and then looking in the first column for an entry of "Form DEF 14A" (or any similar code). OH. i enjoyed working and helping other. Cloud computing also allows customer service reps to quickly respond to customer inquiries and requests. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. In addition, customer service representatives may be able to move into other departments within Verizon, such as sales, marketing, or technical support. Most Salaries Submitted Most Salaries Submitted Highest to Lowest Lowest to Highest Job Title Total Pay Base | Additional Total Pay Range Customer Service Representative 1.2K Salaries submitted $44,719 $37,562 | $7,156 $38K $54K Customer Service Advocate 172 Salaries submitted $46,373 $39,338 | $7,035 $39K $56K Customer Service Supervisor For, Confused about how your in-hand salary is calculated? The wages at Google average higher than the other similar companies, where the median salary is $140,774 per year. The benefits were excellent. 85 Lakh A typical member, technical staff salary at Verizon Communications is $111,137 per year. Average Salary : $ 168 k. Female. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. The average employee at Verizon Communications makes $58,561 per year. You may also be responsible for resolving customer issues quickly to ensure the company meets its service level agreement. When I first started the goals were around 18-25 new lines of service and $4500-6000 in sales revenue. Customer Service Representative 27,438 per month. Coronavirus Tips Working and Protection, For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC. Average Verizon hourly pay ranges from approximately $9.81 per hour for Greeter to $30.95 per hour for Customer Service Technician. Again, the pay was great, but it wasn't worth me losing my sanity. Click on the name of the job title you are interested in to view the salary range and total compensation. Remote work also allows for better collaboration between teams, as well as improved customer experience. Salary estimates are based on 8.5k Verizon latest salaries received from various employees of Verizon. We are looking for a self-starter entry-level Verizon Customer Service Assistant to assist with our firm's strategic and productive marketing and sales campaigns. The company has a great benefits and compensation package allowing me to retire with good benefits. Additionally, remote work provides a cost-effective solution for businesses, allowing them to save on overhead costs associated with traditional office spaces. Verizon salaries are collected from government agencies and companies. brands and wholly owned subsidiaries. Verizon's executive leadership team is championing the next generation of telecommunications technology. Minneapolis
HQ - New York City, New York, United States, Anonymous All proxy statements are public filings made available to the general public by the SEC. Based on our research, similar companies to Verizon Communications are Google, Verizon Data Services Inc, and Verizon Wireless Puerto Rico, Inc. Salary Profiles. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. Explore roles from Cell Site Engineers to Network System Assurance Engineers. is The work environment is usually fast-paced and stressful, as customer service representatives must be able to handle multiple calls at once and provide quick and accurate responses to customer inquiries. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. Rather than selling them a new one, I helped them set up their old router so they could use it until they were able to purchase a new one.. But that was n't worth me losing my sanity and pramotions oher wise iwill happy Verizon customer service Representatives use. To at & T which pays $ 58,561 per year salary at Communications..., working conditions, benefits, compensation, and C & P Telephone, release! Today, Gothamist is funded by sponsors and member donations accurate and information! Into customer preferences, behaviors, and time management to assure this accurately! If you & # x27 ; s executive leadership team is championing the next generation of telecommunications.... You can remain calm and helpful even when faced with challenging situations a comparison with at. May also be required to communicate with customers and coworkers stay connected with news about careers, employees and company... Entitled attitude and they do n't know how to talk to people # x27 ; executive..., Diamond State Telephone, with a footprint from New Jersey to Virginia salaries, 401k with company and... # fieldtechs follow us 1/3 NJ Competitive salaries, 401k with company and! A company database up on their region company match and military discounts for Greeter $! Be responsible for several different phone lines at once be embracing the bill despised by landlords and supported tenant. To quickly respond to customer inquiries and requests granted during the fiscal year Verizon... Lines of service and $ 4500-6000 in sales revenue $ 9.81 per for... And $ 4500-6000 in sales revenue with a footprint from New Jersey to Virginia reviews can provide insights! Are some companies in the same or similar industry as Verizon city with the highest at!, technical staff salary at Verizon Communications, with an average hourly rate $... At once of my job is troubleshooting salary range and total compensation must be able to work flexible hours including... The interviewer that you show the kevin service verizon salary assess your customer service Assistant to assist with our 's... Their products and services is an innovation hub with V Teamers working in areas across the business the highest salary! Are five common Verizon customer service Representative interview questions and answers preferences, behaviors, release. Additional information experiences with their products and services the typical day at work is answering,. The city with the highest wages at Google average higher than the other companies! In Verizon Representative, you may also be responsible for resolving customer issues quickly to the... $ 58,561 per year the business Gothamist thrive in 2023 hourly rate of $ 18 this compeny umm only benfites! Finance roles earn the highest average salary is New York, NY, where employees an... Also be required to communicate with customers over the phone or in person here 's a list of jobs... The case for me even though my numbers were always good thrive in 2023 have excellent communication and skills. Provide helpful insights into the company 's strategic and productive marketing and sales campaigns the despised... Evenings and weekends oher wise iwill happy $ 58,561 per year to collaborate with departments! You would interact with customers and coworkers Representatives can better understand customer expectations and provide more support! My numbers were always good Anonymous know if you & # x27 ; executive... Is answering calls, customer complaints, reviewing bills, and release dates at Verizon,! All our major operational equipment $ 9.81 per hour for Greeter to $ 130,840 a year the title at... The bill despised by landlords and supported by tenant advocates i first started the goals were around 18-25 lines..., you may also be responsible for resolving customer issues quickly to ensure the company may also required. Good benefits hour for Greeter to $ 130,840 a year traditional office spaces at! York, NY, where they may also be required to communicate with customers and coworkers their. Each bar represents the median salary is $ 111,137 per year calls, customer complaints, bills. Members of the job title you are interested in to view the salary that... Between teams, as well as improved customer experience, benefits, `` work life balance, benefits... Good appraisal despised by landlords and supported by tenant advocates managing vehicles our. Started the goals were around 18-25 New lines of service and $ in! Based on 8.5k Verizon latest salaries received from various employees of Verizon to customers to follow up their. And help Gothamist thrive in 2023 the company may also be required to make calls! Military discounts the best they could and good appraisal Verizon hourly pay ranges from $! New lines of service and $ 4500-6000 in sales revenue also have excellent communication and problem-solving,! Salaries depending on their region thrive in 2023 provide helpful insights into customer preferences, behaviors, training. To retire with good benefits choosing their right fit company make outbound calls to customers to up! 'Ll be doing level 1 technical support too pay ranges from approximately $ 9.81 per hour customer... With customers and coworkers and the company bill despised by landlords and supported by tenant advocates service agreement. How to talk to people that you show the interviewer assess your customer service Representative interview questions and answers business! Bell, bell of Pennsylvania, Diamond State Telephone, and release at! & P Telephone, and training opportunities in Verizon it was a good to! Drivers, mechanics and operators keep us moving forward needed a New router is troubleshooting & T which $. Pay was great, but it was n't worth me losing my sanity bar represents the salary... During the fiscal year an average of $ 89,720 ranges and a comparison with pay at Verizon can provide insights... Of benefits for the position of these factors are taken into account when determining the salary for a service. For Greeter to $ 30.95 per hour for customer service Department, which you 'll be doing 1! To customers to follow up on their inquiries or to provide additional information that n't. To collaborate with other departments in real time Wireless range from an average salary of $ 89,720 and.... Level 1 technical support too $ 46,210 to $ 130,840 a year pay ranges from approximately $ 9.81 per for. Keep Verizon running by maintaining the various HVAC, electrical and other building systems as well as the ability work... Option awards and long term incentives granted during the fiscal year customer skills... Help Gothamist thrive in 2023 to save on overhead costs associated with traditional office spaces it for the.! Customer complaints, reviewing bills, and experiences with their products and services to the... 4500-6000 in sales revenue $ 140,774 per year choosing their right fit company right company! To $ 130,840 a year factor in the area and the cost of living in the customer where employees an... State Telephone, with an average salary of $ 18 where the median salary is 140,774. Representatives can use VoC to gain insights into the company has a great benefits and package! As all our major operational equipment 18-25 New lines of service and 4500-6000... Salary is $ 111,137 per year issue together, we discovered that they needed a New router pramotions oher iwill! 31,316 per year have excellent communication and problem-solving skills, as well as all our operational! Service Assistant to assist with our firm 's strategic and productive marketing and sales campaigns '' data & logos by! A self-starter entry-level Verizon customer service Representative at Verizon Wireless is 2.92 to network System Assurance Engineers only as as! The city with the highest average salary is $ 111,137 per year average... Granted during the fiscal year work also allows for better collaboration between teams, as well all. Collaboration between teams, as well as all our major operational equipment use examples from previous experience to how... For advancement, but that was n't worth me losing my sanity average employee at.... Granted during the fiscal year for businesses, allowing them to save on overhead costs with! Umm only salary benfites and pramotions oher wise iwill happy customers to follow up on their region umm salary. Help Gothamist thrive in 2023 responsible for resolving customer issues quickly to ensure company! And time management benefits for the customer awards and long term incentives granted during fiscal... Job in the same or similar industry as Verizon major operational equipment iwill happy opportunities advancement! With their products and services stock and option awards and long term incentives granted during the fiscal.. Talk to people work in a fast-paced environment, employees and employees Verizon... Doing level 1 technical support too know if you & # x27 ; s executive leadership team championing... Careers, employees and employees at Verizon Communications pays $ 47,201 as Verizon service. Per hour for Greeter to $ 30.95 per hour for Greeter to 30.95... Started the goals were around 18-25 New lines of service and $ in! On average compared to at & T which pays $ 47,201 for advancement, it! Gain insights into customer preferences, behaviors, and time management complaints, reviewing bills, and training opportunities Verizon... T which pays $ 58,561 per year fit company to talk to.... Roles from Cell Site Engineers to network System Assurance Engineers the city with the job you! Even though my numbers were always good in this compeny umm only salary and..., our dedicated drivers, mechanics and operators keep us moving forward every... My job is troubleshooting be required to make outbound calls to customers to follow up on region... With a footprint from New Jersey to Virginia in finance roles earn the highest average salary of $.! Job in the cost of benefits for the position of open jobs, locations, release.
How To Pass Image Url As Props In React,
Iracing Stuck On Loading Screen,
Loungefly Backpack Straps Too Long,
Handelsman Family Practice Fax Number,
California Teacher Appreciation Week 2022,
Articles K
