Location: Skip or cancel any time We'll send you a reminder before each delivery. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. As we take fraud very seriously, you will face validation and authorization by us and the card issuer. How do I change my account details? Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. Absolutely, you can select a delivery address at the checkout stage. processing was based on your consent which you have withdrawn. This is not common and we want to resolve this as quickly as possible for you. Maximum discount will be 500 per order if not otherwise stated. A brief summary that details the actual complaint. These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise. This Returns Policy was last updated on 19/03/2019. Login Register Your Orders Your Referrals 0 0 Basket There are currently no items in your basket. Can I place an order to a different address? a. If you've done all that and still can't fix the problem then please contact our Customer Service team who'd be happy to help. Jan 24, 2023. 30% OFF @ NO MINIMUM SPEND. Prizes Involving Travel: (a) Travel arrangements are the responsibility of prize winners unless otherwise stated; (b) we reserve the right to require written permission from the parent or guardian of any winner who is under the age of 16 and to require such a winner to choose as a companion someone 18 or over. You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. 4455 Reviews. Comments on our service and even new ideas to make your experience with us even better are always welcome. No responsibility will be taken for any answers that are misdirected, lost for technical or other reasons or received after the closing date. Our Customer Service team is always on hand to provide support and guidance. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. Subject to the terms set out below, you may earn credit for use on this Website by referring a new customer(s) to us through our referral scheme by sharing the referral link and/or referral code we provide to you (the Referral Scheme). Payment can be made by any major credit or debit card or via your PayPal account. Who is the controller NOW? controller are the newly incorporated legal entity: This is due to To start your return, follow the steps located within the returns policy by clicking HERE. You can contact them through your account. How will I know when my order has been dispatched? The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. Complaint from Nanji on 06 January 2022 about Myprotein in category Beauty and Welness. (4) you are aged 18 or over and have the right to agree to these Terms. If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. Free Gift at 350AED. You do, of course, to reattempt to process payment within 48 hours. These Terms form the entire basis of any agreement reached between you and us. $14.99. Don't worry, you can cancel the order up to the point of entering our warehouse process by accessing your order in your account. Entry into the prize draw will be taken as acceptance of these terms and conditions. Use the enter key to expand submenu items. (ii) (a) if your purchase is made in United States dollars (USD) or Canadian dollars (CAD) and payment is made using a debit/credit/American express card, with THGPP LLC (trading as https://us.myprotein.com/) whose registered office is at 1209 Orange Street, Wilmington, County of New Castle, Delaware, 19801, USA; (iii) (a) if your purchase is made in Australian dollars (AUD) and payment is made using a debit/credit/American express card, with Skincarestore Australia Pty Limited (trading as https://au.myprotein.com/) whose office is at G01, 38 Atchison Street, St leonards, NSW 2065 Australia (Not A Return Address); ('we', 'our', or 'us'). g. By agreeing to these Terms you represent and warrant to us that: (1) the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant us the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time; (2) our use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws; (3) nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and. If you can't cancel then you can send the item back to us. . the controller in respect of your data will have been The Hut.com Limited. If the Referee is using a referral code, the Referee must enter this code at checkout. The names of the winners may be published on our Website and/or on our Facebook, Twitter or any other social media platform. 25. We provide a self-serve option so that you can process your return quickly and easily. These could include but not be limited to mackerel, salmon and sardines. We'll Do The Rest Once received, we'll refund the amount for the returned goods and send you a notification via email. Verified. We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at any time if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading or contrary to these term. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and. Myprotein is dedicated to providing the best-quality products. $58.04 ($1.64 / Ounce) $ . d. The rights that you grant to us to use your Content are perpetual and irrevocable and you may not cancel or withdraw your permission for us to use your Content. For example, if previous order was dispatched on 1st September 2020 and the subscription is set to a 2-month frequency, the next billing date will be 1st November 2020. d. You can cancel your subscription at any time by raising a request via your My Account page. If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. When you receive your item, you must check it as soon as possible following receipt and always before use. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). I am the recipient of a Gift Voucher, how do I redeem it? Earn $25 today by referring a friend. There are no price changes as a direct impact of Brexit. Once received, we'll refund the amount for the returned goods and send you a notification via email. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. You can choose to cancel individual items or the whole order. If you do not agree to these Terms, please do not access nor use the Website. For example, if you raise a cancellation on 15th September 2020 and your next delivery is expected on 17th September 2020 you will receive your final delivery on 17th September 2020 and your subscription will be cancelled from that point in time. Myprotein works in partnership with independent gyms, sports clubs, sports nutrition distributors, Independent retailers and health food wholesalers to bring proven products, service and revenue to a wider audience.Partnership terms & processWe have devised our Trade partnership platform to be as simple as possible to implement, giving you more time to promote the products!Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. legitimate grounds to continue to process your personal data; and where our We take pride in our products so were sorry to hear youve received your order damaged. Can I return a product if I no longer want it? The new If your credit or debit - REFUND AMOUNT NOT RECEIVED AFTER CANCELLATION OF ORDER Closed Arjun avi filed this complaint against Myprotein on Jul 26, 2020. regarding your personal data, you should contact us using the details below. The item I ordered is out of stock. I havent visited your site/shopped with THG for a very long time. vising our help centre. b. however, that there are a number of limitations to these rights, and there may Are my personal details safe if I create an account? Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same. Product Overview. Flavor: Amount: Only one prize will be awarded per household. At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. Gift Vouchers can only be used on www.myprotein.com. You agree to indemnify Myprotein for all claims brought by a third party against Myprotein arising out of or in connection with a breach of any of these warranties. The prize draw and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. I have received a faulty item. Account. We have extended our normal returns policy for the Christmas period. A new customer is a natural person who has not previously placed an order with us (a "Referee"). Competition provides otherwise subject to the extent that any specific instruction in a competition provides.... There are no price changes as a direct impact of Brexit to make experience. 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