Again, just not going to work out in such a Foodie location. 5. But all other restaurants didn't open till 11pm. Wasn't able to enjoy the adult only Grotto (swim up bar) but hoping to on the next trip. We are so grateful they took the extra time to look for the bear. The waterpark is big. They even have a theme park where kids can enjoy playing and have a blast with their cool rides. The property is beautiful, modern, and decked with gorgeous art and textiles. Enough about the food. That store is way better than any Chuck-E-Cheese or D&B! We moved on to Tomfoolery which was ok I guess if a large percentage of the games being out of order isnt an issue. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. What are we to do for breakfast??? The attraction was closed for 2-3 hours to sanitize it. If you want some sort of paper trail or invoice, you must ask for it. Good luck on towels, toilet paper, and toiletries so pack your own. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. We are so grateful they took the extra time to look for the bear. The property is beautiful, modern, and decked with gorgeous art and textiles. One of the main reasons we picked Kalahari is they had a firework show for hotel guests. Every child under 48" must wear some sort of life jacket. The le-de-France [1] is the compact region immediately surrounding the capital of France, Paris. We waited in line for nearly two hours just to be told that our room was not yet ready. Wave pool is fantastic. We finally got into our room and headed to the water park after a quick change. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. Lots of games, lots of rides, lots to do. The initial start to our getaway started with a 40minute check in, not counting the additional time we waited just to talk to the front desk clerk. We did complain and recieved apologies from the staff. Ok I dont carry change but I had a house key and managed to make it work. Activities: Waterpark is the only feature that comes with your stay. Enough about the food. Kalahari Resorts & Conventions - Round Rock. The rooms are spacious & comfortable. Thank you for taking the time to share your feedback. At all. Checkout is automatic, but can enjoy all activities till 3pm. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. We finally got into our room and headed to the water park after a quick change. 1. Just bakery and tacos at the Starbucks- uh what?!? I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. Spent hours in there. Now we had just had an annual so I know for a fact that my child is 53 inches so I asked a lifeguard if she could play. In his book Farini describes the ruins as[2]. I could have dropped off my luggage In Theory at the front if there had been anyone actually working the drop off area. Go to Gaylord, Wolf lodge, moody gardens. I would like to have you continue this conversation with our Guest Services Manager. Long wait for elevators at peak times & opted for stairs towards end of trip. Kids enjoyed the water park and Tom Foolery. Cabana rentals very pricey during summer upwards of $400+ at water park. As a grandparent and a woman who loves modern design, I appreciate this is a place I would actually want to spend some time. Outdoor pool area is nice though I thought more activities would be conducted such as games or other events. I ended up working the lazy River as an unpaid employee for about an hour because no one was being helped and I was willing to tell people where to get a tube and how to get in them for the elderly by using the stairs. Click Here to Book Direct. They have considered all things from babies to teenagers. I then parked in the back 40 and my daughter and I trudged with our luggage to the front door. Click? Holiday weekend it is gonna be complicated right? This is the version of our website addressed to speakers of English in Australia. They have considered all things from babies to teenagers. Just got back from Kalahari Round Rock. How many families can afford $24 a plate for dinner? ok maybe they are environmentally conscious. Our package had a 20% off retail coupon but when we went to the shop they said it wasn't coming up on my bracelet so after a series of calls and asking my room number which at this point I hadn't been given a room number they applied the discount. 60 tickets to do the big zip line. The bathrooms were also very gross by the end of the day as well. Who is monitoring guest coming and going? This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. Their ropes course is even bigger. Again second impression of checking in before getting past the registration desk was very off putting. . Kalahari Resorts & Conventions: Lost and Found - See 160 traveller reviews, 247 candid photos, and great deals for Kalahari Resorts & Conventions at Tripadvisor. I have never in my life stayed at a HOTEL that doesnt have a guide or book of some sort to tell you TV channels, WiFi password, amenities etc. However, there is plenty to do for all ages. ft. indoor waterpark, Tom Foolerys Adventure Park an indoor theme park experience four on-site signature restaurants and a full-service spa. A half-buried ruin - a huge wreck of stones Hotel is clean, rooms are clean. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! You can check in at any point and enjoy all of the activities- just won't have a room to place luggage in until you get a text that the room is available. They will belittle you for it we were just discussing your text if you had waited we would get around to replying Then have them tell you to use a coin to open the door. Xian, went above and beyond to help locate it and return it to my son. Georgetown and Round Rock have great local options. The indoor water park is fun despite itself. Kalahari Round Rock Water Park was a fun escape from the Texas cold! We went down to the lobby and one of our guests was in a wheel chair and was left in paid from the ordeal having to walk down gingerly. Regular check in is 4pm. Water park- Overall awesome. Review tags are currently only available for English language reviews. (Open until 11pm.) 71,748 views Mar 28, 2021 Join ranger as he shows you around the kalahari water park located in round rock texas. We waited in line for nearly two hours just to be told that our room was not yet ready. I think we will return again because the park is phenomenal in terms of options and attractions but for the money spent I was left dissatisfied during this visit. The lady at the register, Jessica was rude and not helpful at all. When one thinks of themed family friendly resorts what comes to mind? And at $5 for a small bottle of oj, Im thoroughly disappointed in this over-hyped, overpriced Great Wolf Lodge on Steroids. I would not pay for this again. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. If you want some sort of paper trail or invoice, you must ask for it. Enough about the food. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. The manager Kevin came to help her many times and never once acknowledged or greeted me. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. Georgetown and Round Rock have great local options. The quality of prizes is elevated!!! A sit down breakfast is only served in one place and lunch has mini.al offerings.Spa: My wife and I both had massages at the spa and they were horrible. The biggest surprise is there is NO BREAKFAST outlet!! Seriously? The bathrooms were also very gross by the end of the day as well. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. Check in and Check out times at the Kalahari Resort. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Now, we knew the food was $$$$. We cant hear all the kiddos running round above which is a win in our book. They crisscrossed the desert area in the direction of Farini. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. Our masseuses lacked skill to know what she was doing and strength in her hands to get to the muscle. Regular check in is 4pm. We can't thank Xian and the staff enough. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. There are service gaps noted by other reviews that do need improvement. The master was spacious and the bed was quite comfortable. Amazing amazing place. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. Read the long version for specifics on guidance on how to stay from a hospitality perspective. Luckily Melissa was able to help and gave us an awesome experience. 3. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. The cafe lunch experience- 4 sandwiches and 2 sides (no drinks) was $48. Ive seen beach cabanas for less at Bahamas resorts. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. We bought the package deal and everyone got a pass. The property is beautiful, modern, and decked with gorgeous art and textiles. The spa is 4-star worthy. We did not get there until about 10:30PM and my first thought was wow this place is nice. le-de-France had a fourfold growth in population between 1850 and 1968. Home to America's Largest Indoor Waterpark, Kalahari Resorts and Conventions, located in Round Rock, TX, offers a unique all-under-one-roof getaway with activities for families of all ages to enjoy, including a 223,000 sq. Up close beautiful. Georgetown and Round Rock have great local options. Themed rooms? The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. I callBack I just told you we closed at 10. Click. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being . She seemed confused at times and poorly trained to handle customers. Clement concluded that Farini's 'lost city' was shown to exist but as a natural formation. They open at different times. Same with checkout. Just keep luggage in car and save the $250! No outside food allowed. Places are grossly overpriced. I would not pay for this again. Thank you for a wonderful time and thank you for the above and beyond customer service. They even off cabanas with the personal pools!4. Regular check in is 4pm. The breakfast is only served in one location as the other resturant isnt even open yet. There is a Starbucks, Ice Cream Shop and a full market open all day. Not many actual games. No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. Over and over this was witnessed. Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. Staff didnt feel it important to post this anywhere. It looked like the kitchen and waitstaff did not have enough people working. A very oily & not so tasty medium pizza at Sortinos was $26!! I was able to connect with our Round Rock Management team and provided your feedback regarding your interaction with our associates. Everything was clean and well taken care of. Location & Hours 3001 Kalahari Blvd Round Rock, TX 78665 Get directions Edit business info Amenities and More Staff wears masks Accepts Credit Cards Free Wi-Fi 3 More Attributes About the Business An interactive world of fun and adventure with state-of-the-art thrill rides, games, and more! There is a Starbucks, Ice Cream Shop and a full market open all day. Just didn't cut it for my family.Overall, great experience and I would go back again. Or a $500 glass of wine? Upon their arrival home, my son realized he lost/left his beloved bear at the resort. We ordered the 20in pizza that was $29. If you think you are only going to do one or two things, you just use the credits on your arcade card. Spring 2023 Round Rock Pop Up Art Show Dates Announced; If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Paris. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. Not the best job in keeping out noise from the corridor. Spent hours in there. Thank you for a wonderful time and thank you for the above and beyond customer service. 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